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If you see one of these alerts, your iPhone has detected liquid in the Lightning port or on the Lightning cable or Lightning accessory. To protect your iPhone and the accessory, charging and accessory connection are unavailable until the Lightning port and the accessory are dry.
Charging not available: Appears if you connect your iPhone to a charger and liquid is detected.
Liquid detected in Lightning Connector: Appears if you connect an accessory to your iPhone that doesn't charge your iPhone and liquid is detected.
The iPhone 12 lineup can make use of any standard Qi charger, and there are several great wireless chargers for your new iPhone the choose from. Qi on iPhone 12 continues to support up to 7.5W charging. Also new to iPhone 12 this year is MagSafe. MagSafe supports a proprietary inductive charging method that offers up to 15W charging.
- Two Apple experts explain what to do when your iPhone charging port is loose. First, use an anti-static brush or brand new toothbrush to clean out the Lightn.
- If you're able to get the cable plugged in, then take a look at this article for steps to do if it isn't charging: If your iPhone, iPad, or iPod touch won‘t charge. However, if the Lightning adapter won't fit inside the slot at all for you to be able to test out the above steps, then it would most likely need to be serviced.
- Find cables, charging docks and external batteries for iPhone. Charge and sync up your iPhone. Buy online with fast, free shipping.
If you charge your iPhone while the Lightning port is wet, the pins on the Lightning port or the cable can corrode and cause permanent damage or stop functioning, causing connectivity issues for your iPhone or accessory.
Although you shouldn’t charge your iPhone when it’s wet, you might need to in an emergency. If you reconnect your iPhone to the Lightning cable or accessory, you have the option in an emergency to override the liquid detection and charge your iPhone.
If you have a wireless charger, you can still use that to charge your iPhone. For best results, make sure that the back of your iPhone is dry before you place it on your Qi-certified charger. Learn more about wirelessly charging your iPhone.
If your iPhone or Lightning accessory is wet
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Unplug all cables or accessories. Don't plug them in again until they're completely dry.
To dry your iPhone:
- Tap your iPhone gently against your hand with the Lightning connector facing down to remove excess liquid. Leave your iPhone in a dry area with some airflow.
- After at least 30 minutes, try charging with a Lightning cable or connecting a Lightning accessory.
- If you see the alert again, there is still liquid in the Lightning port or under the pins of your Lightning cable. Leave your iPhone in a dry area with some airflow for up to a day. You can try again to charge or connect a Lightning accessory throughout this period. It might take up to 24 hours to fully dry.
Here are a few things not to do:
- Don’t dry your iPhone using an external heat source or compressed air.
- Don't insert a foreign object, such as a cotton swab or a paper towel, into the Lightning connector.
- Don’t put your iPhone in a bag of rice. Doing so could allow small particles of rice to damage your iPhone.
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If your iPhone and Lightning accessory aren't wet
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If you see this alert every time you connect a certain cable or accessory, that cable or accessory might be damaged. Contact the manufacturer.
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If you see this alert every time you connect an Apple Lightning cable or accessory, contact Apple Support.